ANZ is accelerating the growth of its business in Asia. ANZ realises that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and opportunity great opportunities that will enable the best in market to thrive as part of our diverse team.
Branch Operation & Services Manager
Bandung (Jawa Barat)
• Supervise the team to provide excellent services
• Responsible for day-to-day running of operation
• Manage and develop customer relationships
Responsibilities:
- The role holder will be responsible for supervising the operations and administrations of the branch including sales to walk-in customers, SDB services, ATM card order delivery services etc. The selected candidate will be also accountable for co-coordinating with all parts around the bank to provide excellent customer service and satisfaction. The position also focuses on checking on all account opening/closing/amendment and documentations.
- Providing regular feedback, encouragement and maintaining open communication is important for this role. More broadly, your responsibilities will include setting and reviewing performance objectives, embracing/supporting change and best practices and monitoring and reviewing outcomes.
Requirements:
- To qualify for this position, you need to have excellent customer services, problem solving skills and experiences to serve walk-in customers. Knowledge/ background in banking and finance will prove beneficial. Good cross-cultural experiences and excellent relationship and customer services skills will bring success to this role. Be able to analyze risks and provide appropriate actions to avoid any risks, losses and being compliance with the current law and bank policy. Applicants with working knowledge in Word, Excel and PowerPoint will be looked up to.
- Due to Indonesia's current legislative requirements, this role is only open to Indonesian nationals.
Closing Date : 17-12-11
Credit Initiation Support & SID Supervisor
Jakarta Raya,
• Conduct regular reviews
• Monitor MIS and support functions
• Perform regular administration tasks
Responsibilities:
- As the Credit Initiation Support and SID Supervisor, you will conduct regular reviews and monitor MIS & Support functions within New Account Unit such as reporting, process controls, administrations and projects. You will provide regular/ad-hoc reports in time for tracking, analysis, and/or investigation purposes.
- The candidate will conduct regular administrations tasks within acceptable time limit, prepare new ID and security password for new personnel, conduct regular absent monitoring and confirm to respective supervisors. Additionally, you will provide regular new account process control reports in time on daily basis, which encompass end-to-end application processing crucial checks on pre-screening, data entry, application linkage, rejected unlinked applications, phone verification, card rating, field verification, limit granting, override procedure, card-type limit range, deviations, application status updates, cards maintenance and cancellations.
- We are looking to hire candidates with 2 years of experience in using sophisticated data mining tool (eg: SAS) in consumer business area which involves large number of data. A Bachelor degree in Economics/management, engineering, or mathematics/statistics will be preferred. Good understanding of all aspects of credit card operations especially credit processing and card system data structure, system generated reports and value meaning will also be important.
- This is an opportunity to undertake a role with development opportunities. With our global head office in Melbourne you will have exceptional opportunity for professional development with a broad range of career paths.
- Due to Indonesia's current legislative requirements, this role is only open to Indonesian nationals.
Closing Date : 21-12-11
Please apply at : www.anz.com/indonesia
Source : Job Vacancy JobStreet
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